EAP Management Resources

Employee Assistance Program - Management Services

Ulliance logoUlliance provides management services designed to help resolve personal problems that negatively impact an employee's work performance. Services include:

  • Management Consultations
  • Critical Incident Stress Debriefing
  • Management Referrals
  • Manager/Supervisor Orientations

What is a Management Consultation?

When Supervisors/Managers/ Unions encounter an employee-performance situation or policy violation that is connected to a personal problem, they can confidentially call Ulliance for consultation. Issues we can assist with include, but are not limited to:

  • Workplace Violence/Anger
  • Conflicts with Co-Workers
  • Management
  • Substance Abuse
  • Harassment Concerns
  • Attendance Problems
  • Emotional Issues
  • Policy Violations
  • Communication Tips for Talking to Employees

What is a Management Referral?

Informal: a suggestion that an employee utilize EAP services. Your Account Manager can help you find effective ways to approach your employee.

Formal: a mandatory referral following a work performance problem or a policy violation. Both HR and the Account Manager must be involved in this type referral.

What is a CISD?

Critical Incident Stress Debriefings can be provided in the event of a workplace tragedy, such as an employee death or serious accident.