Clerical Skills Test
If the clerical position you are applying for requires typing test (listed under minimum qualifications on the position posting), you must complete the typing test prior to the posting close date. Some positions require light typing while others require typing with speed and accuracy. Positions requiring light typing require a typing score of at least 25 wpm. Positions requiring typing with speed and accuracy require a typing score of at least 40 wpm. Typing tests are administered by appointment only and takes approximately 15 minutes. To schedule an appointment please call the HR Employee Resource Center at (313) 577-3000.
Please note that the typing test must be completed on or before the position closure date, which is included in the posting details. The last testing session is at 2:30 p.m. on the date of the posting closure. Applicants will not be able to test after this date and time.
Clerical Skills Test
Clerical and administrative support positions also require successful completion of a skills and abilities test. The clerical skills test is administered on a computer and will identify applicants who have the skills and abilities required for the job.
The test consists of four components:
- Basic Reading Comprehension
- Following Written Instructions
- Clerical Proofreading
- Office Math Skills
Tests are administered by appointment only and will take approximately 1 1/2 hours. Tests are administered Monday - Friday at 9:00 a.m., 11:00 a.m. and 2:30 p.m. and are offered only when there are open positions that require the clerical test. Testing begins promptly at scheduled times. Testers should arrive at least five (5) minutes early to check-in. Testers not checked in prior to the start of testing, will not be allowed to take the test(s) and must reschedule. Testers must provide identification (i.e. picture ID) when they report for testing.
Please note that the clerical exam must be completed on or before the position closure date, which is included in the posting details. The last testing session is at 2:30 p.m. on the date of the posting closure. Applicants will not be able to test after this date and time.
What do I need to do to take the test?
Applicants who are interested in taking the test can follow these steps:
- Complete an application in the Online Hiring System
- Apply for an open position that requires the clerical exam
- Call the HR Employee Resource Center at (313) 577-3000 to schedule an appointment for for testing
Upon request, persons with disabilities will be given reasonable accommodations to facilitate their participation in the testing process. Only those candidates who provide acceptable picture identification will be allowed to test.
Where do I go to take the test?
We are located in the Academic Administration Building at 5700 Cass Ave, Suite 3638, Detroit, MI 48202. For a map on campus click here.
There is parking available at the meters along Cass Avenue for $0.25 per 20 minutes. Additionally there is parking in a lot behind our building as well as in Parking Structure 1 located across the street from our building on Cass, parking in the lot or structure is a flat rate of $4.75.
If a candidate does not pass the clerical and typing tests the tester will be allowed to re-schedule and re-take the sections that were not passed after a minimum of 90 days. Candidates will not be required to re-take the entire test, only the portions of the test that were not originally passed. Candidates can reschedule by calling Human Resources after 90 days has passed and they have applied to an open position that requires the clerical test.
I Passed, Now What Happens?
If you are successful in the testing process, your scores will be added to your application in the Online Hiring System. Continue to check for any open clerical positions, for which you feel you qualify, and submit your online application for consideration.
For more information about position postings or the application and/or testing process, please contact the HR Employee Resource Center at (313) 577-3000.