Human Resources Analytics & Reporting

In an effort to improve customer service, reporting, and promote collaboration, service and support requests for HR Analytics & Reporting (HRAR) should be submitted using one of the online forms listed below.

• HR Support
  • Mass Messaging Request
  • Web CMS Request
  • XM Record Request
• HR Data and Reporting

  Please select the appropriate entry under 'Data Request Type' (i.e. 'HR' for Human Resources), and also list the full report name and report location / path, where appropriate.

  • Data/Report Consultation
  • General Inquiry
  • New Report or Data Request
  • Report an Issue
• HR Systems Support
  • Applicant Tracking System/Cornerstone (ATS)
    • Access Request
    • Configuration/Update
    • Data Request
    • Report an Issue

  • Background Checks
    • Access Request
    • Report an Issue

  • Electronic Personnel Action Form (EPAF)
    • Access Request
    • Report an Issue

  • Employment Verifications
    • Access Request
    • Report an Issue

  • Human Resources CRM (HRCRM)
    • General Inquiry
    • Report an Issue

  • I-9 Management
    • Access Request
    • Report an Issue

  • Learning Management System/Cornerstone (LMS)
    • Access Request
    • Configuration/Update
    • General Inquiry
    • Report an Issue

  • Online Hiring System (OHS)
    • Data Request

  • Performance Management/Cornerstone
    • General Inquiry
    • Configuration/Update
    • Data Request
    • Report an Issue

  • WSU Offboarding System
    • Access Request
    • Configuration/Update
    • Report an Issue

  • WSU Online Training
    • General Inquiry
    • Report an Issue
• Human Resources/Payroll/Benefits Systems
  • Compensation and Benefits
    • General Inquiry
    • Report an Issue

  • Employment Services
    • General Inquiry
    • Report an Issue

  • Payroll
    • General Inquiry
    • Installation Request
    • Report an Issue
• Web Time Entry (WTE)
  • WTE General Inquiry
  • WTE Support/Errors
  • WTE support documentation is available in the C&IT Knowledge Base at the link below:
    • tech.wayne.edu/kb/administrative-services/webtime-entry

Administrative and Business systems other than Human Resources

Support requests for administrative and business systems should be inititiated via one of the online forms available at the link below:

Administrative and Business Systems Forms

Desktop Support

C&IT's Campus and Classroom Technology Services (CCTS), formerly known as Desktop Technology Services (DeskTech), provides desktop hardware and software support. Desktop support requests should be inititiated via one of the online forms available at the link below:

Desktop Support Forms

Users may also contact the C&IT Help Desk for support at 313-577-4357 or helpdesk@wayne.edu.