About Us

Total Rewards manages employee benefits, compensation-related matters, and worksite wellness programs. Our continuing goal is to provide professional, responsive and friendly service.

Please note: All of the contact information for our benefit providers and third-party administrators can be found in our provider directory. Please feel free to call us with any Human Resources related questions at 313-577-3000.

Read about HIPAA Privacy Protections.

Name Role Phone Email
Brett Green,
Senior Director
Strategic Initiatives - Benefits & Compensation (313) 577-6799 as1797@wayne.edu
Merilyn Merkison,
Associate Director
  • Health Plan Management
  • Benefit Operational Reviews
  • C&IT Liaison
  • Project Management (Open Enrollment, HR Restart Monthly Bulletin, Shared Donated Illness)
(313) 577-6347 ad0874@wayne.edu

Kathy McCoy,
Benefits Administrator 
& Compliance Specialist

  • 403(b) & 457(b) Retirement Savings Plans
  • Flexible Spending Accounts
  • Tuition Assistance Program
  • Unemployment Claims
(313) 577-5049 fw0481@wayne.edu
Mytheia Thomas,
Benefits Administrator 
& Compliance Specialist
  • Medical/Dental/Vision Deductions
  • COBRA Administration
  • Affordable Care Act
  • Medical, Dental and Vision escalated inquires
(313) 577-0733 aj0584@wayne.edu
Angela Jackson,
Benefits & Leave
Administrator
  • Family Medical Leave Act (FMLA)
  • MI-Paid Medical Leave Act (PMLA)
  • Short & Long Term Disability
  • Life Insurance
  • Families First Coronavirus Response Act (FFCRA)
  • Death Claim Administration (Active and Retirees)
(313) 577-6351 gy5300@wayne.edu
Sophia Dollar,
Benefits Coordinator
  • Retirement Consultations & Eligibility
  • Retiree Benefits
  • Recognition Program Retirees & Marketing
  • HR Marketing & Communications 
  • Open Enrollment Project Management
(313) 577-6353 ei5267@wayne.edu
Travis Van Dyke,
Well-being Coordinator
  • Wellness Warriors Program
  • Employee Assistance Program
  • Voluntary Benefits
(313) 577-6816 el9808@wayne.edu
Ursula Hart,
HR Data Integrity Specialist
  • Benefit Plan Eligibility Maintenance
  • Benefit E-class updates
  • Customer Portal Data Entry (Exceptions)
  • Elevated Issues Customer Assistance
(313) 577-6349 ao1514@wayne.edu
Erica Stringer,
HR Customer Relations Advocate - Senior
  • Document Management - Benefit Enrollment Forms (Xtender)
  • ASKHR Administration (E-mails and Voicemails)
  • Employment Verifications & Court Order Updates
  • Name and Address Updates
  • Customer Support General Inquiries
(313) 577-2132 hc6512@wayne.edu
Zach Jirik, 
HR Customer Relations Advocate
  • Document Management - Benefit Enrollment Forms (Xtender)
  • ASKHR Administration (E-mails and Voicemails)
  • Employment Verifications & Court Order Updates
  • Name and Address Updates
  • Customer Support General Inquiries
(313) 577-2494 hq0407@wayne.edu
Carla Warner,
Senior Compensation Professional
  • Job Analysis, Evaluation and Market Pricing
  • Job Descriptions and Job Audits
  • Job Classification and FLSA Determinations
  • Compensation Policies/Procedures
  • Mass Salary Processing for Represented and Non Represented Groups
(313) 577-7885 hp8123@wayne.edu
Amber Reagan,
Compensation Analyst
  • Job Analysis, Evaluation and Market Pricing
  • Job Descriptions and Job Audits
  • Job Classification and FLSA Determinations
  • Compensation Policies/Procedures
  • Compensation Survey Participation
(313) 577-6348 eb4854@wayne.edu