About Us

Total Rewards manages employee benefits, compensation-related matters, and worksite wellness programs. Our continuing goal is to provide professional, responsive and friendly service.

Please note: All of the contact information for our benefit providers and third-party administrators can be found in our provider directory. Please feel free to call us with any Human Resources related questions at 313-577-3000.

Read about HIPAA Privacy Protections.

Name Role Phone Email
Brett Green,
Senior Director
Strategic initiatives - benefits & compensation 313-577-6799 as1797@wayne.edu
Merilyn Merkison,
Associate Director
  • Health plan management
  • Benefit operational reviews
  • C&IT liaison
  • Project management 
  • Employee Recognition Committee
313-577-6347 ad0874@wayne.edu

Kathy McCoy,
Benefits Administrator 
& Compliance Specialist

  • 403(b) & 457(b) Retirement savings plans
  • Flexible spending accounts
  • Tuition assistance programs
  • Unemployment claims
313-577-5049 fw0481@wayne.edu
Mytheia Thomas,
Benefits Administrator 
& Compliance Specialist
  • Medical/dental/vision deductions
  • COBRA administration
  • Affordable Care Act
  • Medical, dental and vision escalated inquires
313-577-0733 aj0584@wayne.edu
Angela Jackson,
Benefits & Leave
Administrator
  • Family Medical Leave Act (FMLA)
  • MI-Paid Medical Leave Act (PMLA)
  • Short & long-term disability
  • Life insurance
  • Families First Coronavirus Response Act (FFCRA)
  • Death claim administration (employees and retirees)
313-577-6351 gy5300@wayne.edu
Sophia Dollar,
Benefits Coordinator
  • Retirement consultations & eligibility
  • Retiree benefits
  • Employee Recognition Committee
  • HR marketing & communications 
  • Open Enrollment project management
313-577-6353 ei5267@wayne.edu
Travis Van Dyke,
Well-being Coordinator
  • Wellness Warriors program
  • Employee assistance program
  • Voluntary benefits
313-577-6816 el9808@wayne.edu
Ursula Hart,
HR Data Integrity Specialist
  • Benefit plan eligibility maintenance
  • Benefit e-class updates
  • Customer portal data entry (exceptions)
  • Customer a ssistance - elevated issues
313-577-6349 ao1514@wayne.edu
Erica Stringer,
HR Customer Relations Advocate - Senior
  • Document management (Xtender)
  • ASKHR administration (e-mails and voicemails)
  • Employment verifications & court order updates
  • Name and address updates
  • Customer support general inquiries
313-577-2132 hc6512@wayne.edu
VACANT 
HR Customer Relations Advocate
  • Document management (Xtender)
  • ASKHR administration (e-mails and voicemails)
  • Employment verifications & court order updates
  • Name and address updates
  • Customer support general inquiries
   
Carla Warner,
Senior Compensation Professional
  • Job analysis, evaluation and market pricing
  • Job descriptions and job audits
  • Job classification and FLSA determinations
  • Compensation policies/procedures
  • Mass salary processing for represented and non-represented groups
313-577-7885 hp8123@wayne.edu
Amber Reagan,
Compensation Analyst
  • Job analysis, evaluation and market pricing
  • Job descriptions and job audits
  • Job classification and FLSA determinations
  • Compensation policies/procedures
  • Compensation survey participation
313-577-6348 eb4854@wayne.edu