About Us

Total Rewards manages employee benefits, compensation-related matters, and worksite wellness programs. Our continuing goal is to provide professional, responsive and friendly service.

Please note: All of the contact information for our benefit providers and third-party administrators can be found in our provider directory. Please feel free to call us with any Human Resources related questions at 313-577-3000.

Read about HIPAA Privacy Protections.

Name	Role	Phone	Email
Brett Green, Senior Director	Strategic initiatives - benefits & compensation	313-577-6799	as1797@wayne.edu
Merilyn Merkison, Associate Director	Health plan management Benefit operational reviews C&IT liaison Project management Employee Recognition Committee	313-577-6347	ad0874@wayne.edu
Kathy McCoy, Benefits Administrator & Compliance Specialist	403(b) & 457(b) Retirement savings plans Flexible spending accounts Tuition assistance programs Unemployment claims	313-577-5049	fw0481@wayne.edu
Mytheia Thomas, Benefits Administrator & Compliance Specialist	Medical/dental/vision deductions COBRA administration Affordable Care Act Medical, dental and vision escalated inquires	313-577-0733	aj0584@wayne.edu
Angela Jackson, Benefits & Leave Administrator	Family Medical Leave Act (FMLA) MI-Paid Medical Leave Act (PMLA) Short & long-term disability Life insurance Families First Coronavirus Response Act (FFCRA) Death claim administration (employees and retirees)	313-577-6351	gy5300@wayne.edu
Sophia Dollar, Benefits Coordinator	Retirement consultations & eligibility Retiree benefits Employee Recognition Committee HR marketing & communications Open Enrollment project management	313-577-6353	ei5267@wayne.edu
Travis Van Dyke, Well-being Coordinator	Wellness Warriors program Employee assistance program Voluntary benefits	313-577-6816	el9808@wayne.edu
Ursula Hart, HR Data Integrity Specialist	Benefit plan eligibility maintenance Benefit e-class updates Customer portal data entry (exceptions) Customer a ssistance - elevated issues	313-577-6349	ao1514@wayne.edu
Erica Stringer, HR Customer Relations Advocate - Senior	Document management (Xtender) ASKHR administration (e-mails and voicemails) Employment verifications & court order updates Name and address updates Customer support general inquiries	313-577-2132	hc6512@wayne.edu
VACANT HR Customer Relations Advocate	Document management (Xtender) ASKHR administration (e-mails and voicemails) Employment verifications & court order updates Name and address updates Customer support general inquiries
Carla Warner, Senior Compensation Professional	Job analysis, evaluation and market pricing Job descriptions and job audits Job classification and FLSA determinations Compensation policies/procedures Mass salary processing for represented and non-represented groups	313-577-7885	hp8123@wayne.edu
Amber Reagan, Compensation Analyst	Job analysis, evaluation and market pricing Job descriptions and job audits Job classification and FLSA determinations Compensation policies/procedures Compensation survey participation	313-577-6348	eb4854@wayne.edu