About Us

Total Rewards manages employee benefits, compensation-related matters, and worksite wellness programs. Our continuing goal is to provide professional, responsive and friendly service.

Please note: All of the contact information for our benefit providers and third-party administrators can be found in our provider directory. Please feel free to call us with any Human Resources related questions at 313-577-3000.

Read about HIPAA Privacy Protections (PDF).

Name Role Phone Email
Brett Green,
Senior Director
Strategic Initiatives - Benefits & Compensation (313) 577-6799 as1797@wayne.edu
Merilyn Merkison,
Associate Director
  • Health Plan Management
  • Benefit Operational Reviews
  • C&IT Liaison
  • Project Management (Open Enrollment, HR Restart Monthly Bulletin, Shared Donated Illness)
(313) 577-6347 ad0874@wayne.edu

Kathy McCoy,
Benefits Administrator 
& Compliance Specialist

  • Retirement Savings Plans
  • Flexible Spending Accounts
  • Tuition Assistance Program
  • Unemployment Claims
(313) 577-5049 fw0481@wayne.edu
Mytheia Thomas,
Benefits Administrator 
& Compliance Specialist
  • Medical/Dental/Vision Deductions
  • COBRA Administration
  • Affordable Care Act
  • Medical, Dental and Vision escalated inquires
(313) 577-0733 aj0584@wayne.edu
Angela Jackson,
Benefits & Leave
Administrator
  • Family Medical Leave Act (FMLA)
  • MI-Paid Medical Leave Act (PMLA)
  • Short & Long Term Disability
  • Life Insurance
  • Families First Coronavirus Response Act (FFCRA)
  • Death Claim Administration (Active and Retirees)
(313) 577-6351 gy5300@wayne.edu
Travis Van Dyke,
Well-being Coordinator
  • Wellness Warriors Program
  • Employee Assistance Program
  • Voluntary Benefits
(313) 577-6816 el9808@wayne.edu
Ursula Hart,
HR Advocate
  • Benefit Plan Eligibility Maintenance
  • Benefit E-class updates
  • Customer Portal Data Entry (Exceptions)
  • Elevated Issues Customer Assistance
(313) 577-6349 ao1514@wayne.edu
Ratjah Jackson,
HR Advocate
  • Document Management - Benefit Enrollment Forms (Xtender)
  • ASKHR Administration (E-mails and Voice Mails)
  • Employment Verifications & Court Order Updates 
  • Name and Address Updates
  • Online Hiring System Assistance
  • Customer Support – General Inquiries
(313) 577-2494 ai1213@wayne.edu
Erica Stringer,
HR Advocate
  • Document Management - Benefit Enrollment Forms (Xtender)
  • ASKHR Administration (E-mails and Voice Mails)
  • Employment Verifications & Court Order Updates
  • Name and Address Updates
  • Online Hiring System Assistance
  • Customer Support – General Inquiries
(313) 577-2132 hc6512@wayne.edu
Kristina Smith,
Compensation Analyst
  • Job Analysis, Evaluation and Market Pricing
  • Job Descriptions and Job Audits
  • Job Classification and FLSA Determinations
  • Mass Salary Processing for Represented and Non Represented Groups
  • Supported Divisions: College of Engineering, School of Social Work, Public Safety, Internal Audit, FP&M, Development & Alumni Affairs, C&IT, VP FBO, Fiscal Operations, Procurement & Strategic Sourcing, Business Operations, Research, Research Support, University Libraries, College of Nursing, Pharmacy & Health Science, School of Medicine, VP Health Affairs
(313) 577-6348 am5756@wayne.edu
Claudia Roeder,
Compensation Analyst
  • Job Analysis, Evaluation and Market Pricing
  • Job Descriptions and Job Audits
  • Job Classification and FLSA Determinations
  • Compensation Policies/Procedures
  • Compensation Survey Participation
  • Supported Divisions: Athletics, College of Education, CLAS, Educational Outreach, CFPCA, Governmental & Community Aff, Graduate School, Health & Physical Education, Honors College, Instit Res Assess & Data Resource, Law School, Marketing & Communications, Provost & VP Academic Affairs, School of Business, Student Affairs, University Press, VP Economic Development, WDET
(313) 577-7885 cp5877@wayne.edu
Cheryl Ball,
Professional Technician
  • Retirement Consultations and validation of eligibility
(313) 577-6353 ag7384@wayne.edu
Mary Ann Wilson,
Professional Technician
  • Retiree Tracking and Plan Updates
  • Recognition Program – Retirees
  • LTD Assistance
  ab8110@wayne.edu

Sophia Dollar,
Professional Technician

  • Marketing & Communications 
  • 26 year-old Letter Distribution
  • Open Enrollment Project Management
  ei5267@wayne.edu