Virtual Doctor's Visits

Virtual doctor visits (also known as telehealth) are provided by each of the medical insurance options. This service provides medical consultation via telephone/video technology for acute health issues such as cold/flu type symptoms, and minor eye, ear and respiratory infections. Virtual doctor visits are available 24 hours a day, seven days a week. Physicians who consult virtually can issue prescription drugs for a variety of acute care items, and can call the prescription in to the pharmacy you choose for easy pickup. Virtual doctor's visits cost about the same as an office visit, without the limitation of office hours and the inconvenience of travel time. We strongly suggest downloading the app to your smartphone to get started (see app names below):

Medical Insurance Company

Virtual Doctor's Visits Provided by:

HAP
Copay: $0 through April 30, 2020, due to COVID-19

Click here for more COVID-19 information from HAP

Please note: Due to COVID-19, a doctor's visit with your PCP using any kind of video/audio call technology (for example, Facetime or Skype) will be considered a telehealth visit. Telehealth visits through Amwell are also available (see below).

American Well
Web: hap.amwell.com
App: AmWell
Phone: 1-844-733-3627
Hours: 24/7

Service Key: HAPMi

Community Blue
Blue Cross Blue Shield
Blue Care Network

Copay: $0 through April 30, 2020, due to COVID-19

Please note: Costs are waived for medical appointments only through April 30; not therapy or psychiatry visits.

Frequently Asked Questions: COVID-19 Copays

Click here for more COVID-19 information from BCBS

Please note: Due to COVID-19, a doctor's visit with your PCP using any kind of video/audio call technology (for example, Facetime or Skype) will be considered a telehealth visit. Telehealth visits through BCBSM Online Visits are also available (see below).

BCBSM Online Visits
Web: Bcbsmonlinevisits.com
App: BCBSM Online Visits
Phone: 844-606-1608
Hours: 24/7

Total Health Care
Copay: $0

Teladoc
Web: Teledoc.com
App: teladoc
Phone: 1-800-TELEDOC (835-2362)
Hours: 24/7