Virtual Doctor's Visits

Virtual doctor visits (also known as telehealth) are provided by each of the medical insurance options. This service provides medical consultation via telephone/video technology for acute health issues such as cold/flu type symptoms, and minor eye, ear and respiratory infections. Virtual doctor visits are available 24 hours a day, seven days a week. Physicians who consult virtually can issue prescription drugs for a variety of acute care items, and can call the prescription in to the pharmacy you choose for easy pickup. Virtual doctor's visits cost about the same as an office visit, without the limitation of office hours and the inconvenience of travel time. We strongly suggest downloading the app to your smartphone to get started (see app names below):

Medical Insurance Company & Copays

Virtual Doctor's Visits Provided by:

HAP

Medical Virtual Visits Copay: $20 

Behavioral Health Virtual Visits Copay: Not covered

View COVID-19 information from HAP

American Well
Web: hap.amwell.com
App: AmWell
Phone: 1-844-733-3627
Hours: 24/7
Service Key: HAPMi

Please note: A doctor's visit with your PCP using any kind of video/audio call technology (for example, Facetime or Zoom) will be considered a telehealth visit. Telehealth visits through Amwell are also available (see above).

Community Blue PPO
Blue Cross Blue Shield
Blue Care Network HMO

Medical Virtual Visits Copay: $20

Behavioral Health Virtual Visits Copay:
Community Blue PPO:
$20
BCBS: Plan pays 90% after deductible
Blue Care Network HMO: $20

View COVID-19 information from BCBS

BCBSM Online Visits
Web: Bcbsmonlinevisits.com
App: BCBSM Online Visits
Phone: 844-606-1608
Hours: 24/7

Please note: A doctor's visit with your PCP using any kind of video/audio call technology (for example, Facetime or Zoom) will be considered a telehealth visit. Telehealth visits through BCBSM Online Visits are also available (see above).

Priority Health

Medical Virtual Visits Copay: $0

Behavioral Health Virtual Visits Copay: $0

Spectrum Health Now
Web: priorityhealth.com
App:  Spectrum Health
Phone: 844-322-7374

Please note: A doctor's visit with your PCP using any kind of video/audio call technology (for example, Facetime or Zoom) will be considered a telehealth visit. Telehealth visits through Spectrum Health Now are also available (see above).